Reporting to the Beach Senior and/or chief instructor you will assist with the overall smooth running of the waterfront within resort.
As a Windsurfing Instructor you will be leading and assisting RYA sessions for adults and children alike. You will provide practical and theory-based tuition that adheres to RYA criteria, ensuring that safety measures are in place and are followed at all times.
You will be on hand to offer your guidance and expertise to guests who wish to free sail. The role enables you to deliver outstanding customer service through a close relationship with small groups of customers within coaching sessions and all our guests in resort.
- Customer Focus
Interacting with all guests in a professional yet relaxed fashion at all times
Attending evening social events e.g. Charity fundraisers, Welcome Meal and Send-off BBQ
Operational
Opening and securing all beach equipment, including lifting and moving equipment and security cages
Preparing equipment for tuition and free-sailing, including lifting and moving equipment ready for launching
Routine maintenance checks on all equipment and completion of maintenance records
Teaching groups of adults new skills in line with the governing body syllabus
Being responsible for all safety aspects of your session whilst you are afloat, including considerations for ability, weather conditions and suitable craft to use
Providing safety cover for all aspects of our waterfront operation spending time on safety boats and in the safety tower
Carrying out stock takes and other essential paperwork
Carrying out first aid and complete accident forms as necessary
Assisting other departments as per operational needs
Sales
Upselling all RYA courses to customers not already booked to attend one
Providing private watersports tuition if requested
Promoting other in-resort sales (RYA Literature, tuition, merchandise)
Promoting Youth Squad to all children of the correct age group